We believe in honesty and transparency. We depend on our supporters, you, to help us in anyway you can. In return, we are open to all and any questions about how we care for our guest kitties, where we spend our funding and your donations, even why we do things the way we do at the Sanctuary.

We put kitties first, their welfare and comfort is paramount to us. We never overcrowd the sanctuary, always keep each cat to its own quarters and never keep them with us for longer than necessary to get them healthy, assessed, at times rehabilitated and rehomed. Our resident kitties ready for their homes are always on the website within a couple of days of getting the "all-clear" from the vets and we aim to respond to all email and phone queries within 24 hours.

We are spotlessly clean and our kitty quarters are heated, lit,double-glazed and fully insulated, so kitties are cosy indoors and calm all year round. We also have radio playing for 16 hours each day. Our volunteers socialise the kitties twice a day, every day. We feel it is important that we have the time to share life with our feline guests, not just board them. We call it "cuddle time" and it is the perk of the job!

We request that the owners giving their kitties to us to care and rehome, make a donation to contribute towards the costs of vets, ongoing care, nutritious food, litter etc. Cuddles and volunteer time is on us, as are the long hours of care spent daily with the kitties, transport costs to vets and adoptive homes, disinfectants, alternative remedies, heating, cleaning, cat supplies, housing, sanctuary maintenance, expansion, telecoms/web bills etc.

We always carry out a proper home visit to prospective adoptive homes and would only home a cat if we feel the adoptive home is as suitable as the adopters are keen to proceed. We therefore enjoy an exceptionally high happy-endings rate and extremely rare return guests. We also follow up on our adopted kitties after they leave us, so we can ensure they are enjoying life as much as they deserve to. We aim to be by the new owners' side with practical advice for the life of the adopted feline.

Last but not least, our volunteers are passionate and protective of our felines and would not compromise standards of care, welfare and facility hygiene. We are only interested in attracting more like-minded people to join our cheerful team, people full of ideas and a bit of regular time to devote to the kitties or promoting the work we do in and out of the Sanctuary.